Share

UK to compensate airlines for travel chaos

London- Airlines will get a rebate on their fees to Britain's National Air Traffic Service (Nats) to compensate them for a computer failure last week which disrupted hundreds of flights.

"The amount is being calculated and customers will be notified," said a spokesperson for Nats, which is jointly owned by the government and a group of airlines including British Airways owner IAG and others.

A similar incident a year ago cost Nats £7.4m in lost incentives and penalties, according to the group's annual report.

Thousands of passengers suffered disruption on Friday last week when the glitch caused cancellations and delays to flights at London's Heathrow airport.

British Transport Secretary Patrick McLoughlin called the incident "simply unacceptable".

Air traffic officials said Friday's system failure occurred during a switchover of air controllers' workstations, which are put into operation or placed on standby as demand varies.

We live in a world where facts and fiction get blurred
Who we choose to trust can have a profound impact on our lives. Join thousands of devoted South Africans who look to News24 to bring them news they can trust every day. As we celebrate 25 years, become a News24 subscriber as we strive to keep you informed, inspired and empowered.
Join News24 today
heading
description
username
Show Comments ()
Voting Booth
Do you think corruption-accused National Assembly Speaker Nosiviwe Mapisa-Nqakula will survive a motion of no confidence against her?
Please select an option Oops! Something went wrong, please try again later.
Results
No, her days are numbered
40% - 53 votes
Yes, the ANC caucus will protect her
60% - 79 votes
Vote
Rand - Dollar
19.08
-0.9%
Rand - Pound
24.03
-0.6%
Rand - Euro
20.57
-0.5%
Rand - Aus dollar
12.38
-0.2%
Rand - Yen
0.13
-0.9%
Platinum
890.97
-0.7%
Palladium
988.99
-1.3%
Gold
2,195.56
+0.0%
Silver
24.43
-0.9%
Brent Crude
86.09
-0.2%
Top 40
67,885
+0.3%
All Share
74,077
+0.2%
Resource 10
56,208
+1.0%
Industrial 25
103,636
+0.4%
Financial 15
16,471
-0.3%
All JSE data delayed by at least 15 minutes Iress logo
Editorial feedback and complaints

Contact the public editor with feedback for our journalists, complaints, queries or suggestions about articles on News24.

LEARN MORE