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Facebook bets on Messenger app for e-commerce

San Francisco - Facebook is turning its Messenger application into a platform for e-commerce, video and more in a bid to shake up online communication.

Facebook co-founder Mark Zuckerberg unveiled Messenger Platform, describing it as a way for software developers to boost appeal to the more than 600 million people using the application.

"We think this service has the potential to allow people to express themselves in new ways... and to be an important communication tool for the world," Zuckerberg said at the California-based company's annual developers' conference that ends on Thursday in San Francisco.

Facebook executives introduced more than 25 products and tools tailored to help developers "build, grow, and monetise" mobile applications aimed at the social network's audience of approximately 1.39 billion people.

Messenger is being upgraded to allow users to share photos, audio clips, videos, animated snippets and other digital content.

Internet shopping

The changes underscore Facebook's vision for Messenger as a new communication tool that complements the social network and ramps up efforts to compete with rivals like Snapchat, which is adding media partners to its messaging app.

"They are trying to make Messenger a full-featured and rich media platform," said Gartner analyst Brian Blau at the conference.

"I think that they are interested in letting people know that Facebook is not a single app company, it is an app constellation."

Along with Messenger and its eponymous social networking application, Facebook owns WhatsApp and Instagram.

Blau likened the Messenger move to the rise of Facebook as a platform.

One of the Messenger upgrades was designed to build on Facebook's move into e-commerce by weaving chat threads into purchases at websites, essentially turning formerly impersonal internet shopping into ongoing text message conversations.

"We're making Messenger a place where you can easily communicate with the businesses you care about in addition to the people you care about," Zuckerberg said.

The e-commerce move comes a week after Facebook unveiled a way to use Messenger for peer-to-peer payments, and with the social network testing a "buy" button to allow users to make purchases directly from their Facebook pages.

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