Chaotic situation at new Natalspruit hospital
Please be advised that I am utterly disappointed by the manner in which the process of moving patients from the old Natalspruit hospital is handled.
There are no clear guidelines as to where hospital’s existing outpatients should go. My dad suffers from prostate cancer and had an appointment as per the card given to him to meet the urologist yesterday.
We went to the old natalspruit hospital as per the usual arrangement and only to be told that we should go to the new Hospital , we went there and again we were referred to Jabulani dumani clinic in vosloorus. We went to this clinic without the patients file which is held by the hospital. DUMANI CLINIC could not assist us beacause they don’t handle cancer patients.They referred us to Tambo Memorial Hospital ,on our arrival there they told us they will have to start from scratch open the file and refer us to JHB GEN hospital urogists.
There are no proper arrangements made for these poor patients and yesterday a lot of them were driven away or reffered to other clinics with no referral letter or medical reports.
The process is actually handled in very poor manner and doctors are not accessible at all at the moment and no notifications were done or given to prepare the outpatients for this move.
for this move and a lot of these patients are frustrated including my dad who is currently very ill and without the file or medication for his prostate cancer.