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The Cordial Taxi Driver

Everyone have their own interests and hobbies, these pack of interests might range from traveling to surfing, from surfing to sky diving, from sky diving to jumping castle, or reading. Although these ranges of interests require certain resources for one to fulfill, people do their level best to embark into excursions and itineraries. During initial planning of these expeditions, logistics and accommodation is the priority. One need to be informed as to what mode of transport shall utilize, given the variety of options as to whether you use your own registered private car or transport system, i.e. taxi, train, bus or plane. It is the taxi industry that has the utmost influence to weigh your options simply because one will assume its level of convenience or because is one of our micro contributors to our GDP and economy given the fair and affordable fare price. It is with this reason(s) that the public deserves to get cordial taxi drivers.

Unfortunately nowadays people spend their finances vigilantly given the austerity measures of economy. As the results, cutting unnecessary costs is another mechanism to curb over-spending, transport system in relation to setting flexible budget plays a pivotal role. Considering what mode of transport one will commute shall depends on financial means of individuals per se. Middle and working class, optionally will prefer the services of taxis to travel. Imagine the friendly and accommodating face of the cordial taxi driver, welcoming his commuters into his spotless taxi. Imagine the frank voice of him ushering commuters without any hasty or impetus. This is the type of transport system one will envision, however, it is very rare where you find positive attitude of the taxi driver.  Their skill of communication is very poor; they don’t have what it takes to help and usher commuters politely, hence their derogatory labeling of taxi drivers such as tap bathers, lunatics or reckless drivers among others.

How do we change the attitude and level of sanity within taxi industry, from alleviating infighting and rivalry of associations to improving the skill of communication itself for effective commuting system?  Perhaps it begins with ourselves as ordinary drivers; it is very disturbing to read the level of intolerance and impatience among us as drivers on routes. The non- verbal cues of communication which convey insults and source road rage are the typical examples of negative attitude we need to get rid of. The approach to taxi drivers as commuters shall determines their reactions, just like in an ordinary daily running of individuals’ businesses.

The treatment of clientele is an apex priority for every survival of business, now the question will be as commuters are we the clientele or the entrepreneurs?? Presuppose we are entrepreneurs; shall we have the type of clientele relations anticipated within the industry? To the aforementioned questions, the tentative answer will be yes respectively, as one wonders as to why taxi owners in collaboration with taxi drivers fail to consider this principle. You commute a taxi because you want to reach your destination conveniently and in time, now when you are on board, instantly the relationship is established between the taxi driver and the commuter. Thereof, the reciprocal positive attitude from the taxi driver and the commuter serves as the link for peaceful and safe trip.

 No one wants to reach their destinations with bitterness and anxiety, it must be spontaneous for taxi drivers to know that they are duty bond to ferry commuters without any hustle. No matter the personal situations informing the circumstances of the day, the course of the trip should not be compromised because of the status quo of the latter. Taxi drivers need to refrain from addressing commuters inappropriately, they need to stop from amplifying the volume of the sound system on maximum, and they need to repent from reckless driving during the journeys. On such, the cordial taxi driver will be born out of these.

It is not by wisdom but by mercy of God that one will breathe the sigh of relief once you have reached your destination. Is this the type of ferry one desires? I doubt the answer will be confirmatory, simply because it is rare to find such decent and cordial taxi drivers. Although, amid emergency of rotten apples among them, some are exceptional Samaritans who show the caliber of taxi drivers we envisage and we hardly find them. It is within our hands to take the shovel and dig the aspired calibers of taxi drivers into surface by improving the skill of corporation on routes; in that case we can rest assured that taxi drivers will also change their attitude and demeanor.
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