Vodacom Scam check your bank statement!!!

I just got scammed 3 days ago!

I called Vodacom because after my usual debit order had gone off, another debit order went off on the 29th August for R738. I called Vodacom to query it and they said that there is no such amount that went off my account. They suggested the problem is at my bank(FNB).

5 min later, they called back and told me that they found an entire corporate contract agreement opened up under my ID number with my bank details. And this has been open for 2 months. The first transaction went unnoticed because it was only       R52, but the 2nd was big enough for a sms to be sent to my phone.

I was advised to write an affidavit and to request my money back and to block the account, but good night people…How did they get my ID number, How did they get my bank details, How did they get my signature, how did Vodacom not see that the picture in the id does not match whoever is opening the account, how did this slide so easily through all of Vodacom’s security checks and criteria???

And if they have my bank details, then don’t they also have my marital status, my residential address, etc. etc. etc. Do I now have to go and change my banking details and then go through the hassle of changing those details with all the relevant subscription bodies like DSTV, Virgin Active, etc etc etc.???

Michelle Engelbrecht 2014-09-03 07:45:52 AM
Exactly the same thing happened to me! They opened 2 Vodacom account and 2 MTN accounts!
Peter Shack 2014-09-03 07:59:08 AM
what amazes me is I am an honest citizen who pays tax every month, I went to open an account with MTN and they rejected me due to a 8 year old slow payment or something on my credit rating. un Fu@#ing believable,,,,,,,, Crime in this country definately does pay, being honest is a joke !!!!
RabbleRouser 2014-09-03 08:12:30 AM
Identity theft is a very distressing affair. And there are clever scammers and criminals out there using all sorts of devious tricks to obtain your personal details. One has to be forever vigilant to protect you personal details. One possibility in your case is that they could have substituted your photo with their own. Not sure how they could have obtained your banking details and other relevant information. It does mean that the security check by the service and credit providers cannot be that good. One general rule is to never respond to those scam SMS messages (or any unsolicited mails or phone calls) stating that you have won some prize or verification of your details. The primary purpose is to obtain your personal details for fraudulent activities.
Cynical Heathen 2014-09-03 08:19:37 AM
I couldn't open an FNB account a few days because my lease agreement didn't have 3 witness signatures on it and I don't have any other proof of address. No telkom, no bills. There is almost no choice but to be a criminal, and as I had to do with SARS, I will have to draw up a fraudulent 'lease agreement' if I want that FNB account
Abduragmaan Allie 2014-09-03 08:50:10 AM
This happened to me with cell c! using my savings/investment account... never even got an explanation, how some one took out a contract with my account details. do they not check and verify?! I mean they need 3 months bank statements from my investment account... did they have one?
meloney.knaap 2014-09-03 08:56:18 AM
I went to upgrade my contract. They gave me a new phone without checking my ID book. I thought to myself I could have been anybody. Next day i called to query something and they asked me to come in with my ID because they needed a copy!
Mfumbayelangabi Silwane 2014-09-03 09:12:04 AM
SunshinyDay 2014-09-03 11:04:44 AM
There was an article some months back, about how these shops in malls just throw out all your personal details after they are done with them (when you open accounts). They don't even shred them or tear them up, they just throw them away so I imagine that there are plenty of opportunities to find someone's information to scam them. My husband used to work at a copier place and he said that there were a lot of people who would ask him to copy ID's but then they wanted him to position other people's photos over the real picture. That is obviously illegal, but I wouldn't be surprised if there was someone out there who would do it (in fact the weasel who used to work with my husband would do that if the guys looked dodgy (he was scared of them) and he would quite happy notarize documents knowing he wasn't an authorized notary (there was a stamp there that someone ordered and never collected so he used that)). He left now, needless to say the bosses didn't put up with that for long.