There is nothing more frustrating than not being heard - especially when you have a complaint that needs to be resolved.
This frustration is amplified when dealing with clothing retailers, who you are paying for a service. So which retailer receives the most complaints, and which retailer actually listens to you?
The South African Customer Satisfaction Index recently released its findings, which measured customer satisfaction with Woolworths, Pep Stores, Ackermans, Truworths, Mr Price, Jet and Edgars.
Check out this infographic for more info: