Swap to the new gold SASSA card and enjoy the benefits
THE South African Social Security Agency (Sassa) is in the process of phasing out Cash Pay Master Services (CPS) and phasing in the South African Post Office (SAPO) for the payment of social grants.
The process started in May whereby the old Sassa card was replaced with the new gold card.
Beneficiaries are requested to switch to the new Gold Sassa card or choose to receive their grants through a bank of their choice.
Card swaps are conducted at Sassa offices, cash pay points, Post Office outlets and community venues identified by both Sassa and SAPO.
Sassa will continue to pay social grants at certain identified pay points that are far from merchants and banks on the normal payment circle, which is the first until the 20th of every month.
Beneficiaries who swap their old cards before the cut-off date, which is September 20, will receive their grants on October 1 on the new gold card.
The new gold card comes with benefits which include — accessing money at any time at merchants, Post Office, ATM’s using a pin; unlimited PIN resets at Sassa Local Offices; one Pin reset at SAPO outlet per annum; and one funeral deduction which is not more than 10% of the grant (not applicable to Child Support Grant).
Required documents for the card swap are the old Sasa card and the beneficiary’s green barcoded ID Book or smart card ID.
For more information contact the Customer Care Unit at 013 754 9439/9428 or call the hotline number 0800 60 10 11 from 8 am until 4 pm, Monday to Friday.