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The mayoral pop-up office made its seventh stop, this time in Heideveld, last Thursday.
City of Cape Town mayor, Patricia de Lille, and councillors Siyabulela Mamkeli and Anthony Moses began their visit to the area with a tour in Anthony Road Park, which has recently been upgraded.
De Lille explains the upgrade demonstrates the City’s commitment to providing communities with quality social amenities.
She says for the 2018/2019 financial year, nearly R500 000 was set aside to upgrade parks in ward 44, to ensure residents have quality facilities close to their homes.
“During our engagements with residents, many raised housing issues, particularly about their wait on the housing database. There are 36 housing developments which have been allocated budget for the next three financial years.
“Heideveld is one of the areas to benefit from the R2.1bn investment.
“This project will accommodate the Heideveld and Duinefontein housing development which has delivered 738 units.
“Approximately 96% of the beneficiaries have taken occupation and the City is working to ensure the remaining new homeowners move into their houses soon.”
De Lille is also donating two shipping containers to the Women 4 Justice group – a women-led organisation assisting residents with their needs and advocating for the safety of community members.
The containers will be used as their office of operations, she explains.
“Engagements with residents in communities are about providing a face-to-face platform for residents to share their concerns about service delivery, as well as their ideas on how the City can improve services to the community.
“When Council approved the Organisational Development and Transformation Plan our goal was to ensure that the administration was customer-centric, putting the needs of Capetonians first, and I believe the mayoral pop-up office is assisting us to realise this aim,” adds De Lille.
“Since the start of this innovative concept two months ago, we have visited various communities and have dealt with around 150 individual complaints ranging from housing queries to water billing and refuse collection.”
De Lille adds the City’s intention is to take the mayoral pop-up office to as many communities as possible to give residents an opportunity to hold the City accountable for ensuring the best quality of service for all residents.
