Share

Postal delivery after strike

Could People’s Post try to find out from a high level in the SA Postal Service how long it will take to deliver mail that has accumulated undelivered following the recent postal strike?

A phone call to the Fish Hoek Post Office politely informs one they have no idea how long the mail backlog will take to be overcome, and what procedures are being undertaken to address the problem. For example, are they working backwards from the most recent to the earliest items affected by the strike, or the other way round?

I know of a local letter posted to me on 3 July that has not yet been delivered, and I have a number of letters from family and friends in the UK that have not yet arrived.

It is not good enough that the postal service leave the public and their staff in the dark.

Jim Phelps Fish Hoek

Martie Gilchrist, SA Post Office spokesperson responds: The SA Post Office would like to thank People’s Post for bringing Mr Phelps’s concern to our attention. When the strike was resolved, we had a backlog of 20 work days.

The backlog now stands at 26 days because there was a huge influx of mail from bulk customers once the strike was resolved. We strive to use a system of first in, first out so that the oldest mail is delivered first.

Our international mail has seen a 400% increase in items from abroad compared to a year ago and this is delaying incoming items. In an effort to speed up the processing of incoming post, an additional 40 staff members have been transferred to the Johannesburg International Mail Centre where all incoming post and parcels are delivered to upon arrival into South Africa.

The Post Office understands very well that this is causing considerable inconvenience to its customers and apologises for that.

We live in a world where facts and fiction get blurred
Who we choose to trust can have a profound impact on our lives. Join thousands of devoted South Africans who look to News24 to bring them news they can trust every day. As we celebrate 25 years, become a News24 subscriber as we strive to keep you informed, inspired and empowered.
Join News24 today
heading
description
username
Show Comments ()
Voting Booth
Do you think corruption-accused National Assembly Speaker Nosiviwe Mapisa-Nqakula will survive a motion of no confidence against her?
Please select an option Oops! Something went wrong, please try again later.
Results
No, her days are numbered
41% - 399 votes
Yes, the ANC caucus will protect her
59% - 563 votes
Vote
Rand - Dollar
18.94
-0.2%
Rand - Pound
23.91
-0.1%
Rand - Euro
20.43
+0.2%
Rand - Aus dollar
12.34
+0.1%
Rand - Yen
0.13
-0.2%
Platinum
910.50
+1.5%
Palladium
1,011.50
+1.0%
Gold
2,221.35
+1.2%
Silver
24.87
+0.9%
Brent Crude
86.09
-0.2%
Top 40
68,346
+1.0%
All Share
74,536
+0.8%
Resource 10
57,251
+2.8%
Industrial 25
103,936
+0.6%
Financial 15
16,502
-0.1%
All JSE data delayed by at least 15 minutes Iress logo
Editorial feedback and complaints

Contact the public editor with feedback for our journalists, complaints, queries or suggestions about articles on News24.

LEARN MORE