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Electricity restorations take a knock as armed attacks on City Power technicians persist

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City Power spokesperson Isaac Mangena tells City Press that the attacks on City Power employees occur randomly across the city of Johannesburg
City Power spokesperson Isaac Mangena tells City Press that the attacks on City Power employees occur randomly across the city of Johannesburg
Alfonso Nqunjana/News24

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With South Africans already having to contend with ongoing power outages, the process of restoring electricity supply to affected areas by City Power is also taking a knock and having to temporarily grind to a halt. 

This, according to City Power spokesperson Isaac Mangena, is because of the persistent pattern of attacks on the state-owned power utility's employees while attending to outage calls.

Mangena told City Press:

This severely impacts the normal response time to outages. With the high number of outages, our resources are often outstretched. If a team assigned to attend to an outage call is ambushed by armed criminals, robbed and hijacked, it then means the process of restoring supply in the affected area will temporarily come to a standstill.

Mangena's words come at the heels of the latest attack on Monday when a team of four technicians was robbed at gunpoint in Tshepisong Block 5A.

READ: Frustration as unscheduled outages and load shedding double up Soweto residents' time in dark

He added that since the start of the year, "we have recorded five incidents of hijacking and robbery, where our employees were attacked while on duty." 

He explained:

In all those incidents, they were held at gunpoint, robbed of their personal belongings and on some occasions, the work vehicle was taken in the process.


Regarding the latest attack on City Power employees, Mangena said:

The team was on the way to replace a faulty pole transformer in Block 5A (Ebumnandini) when three men ambushed and robbed them of their cellphones and wallets.

He explained that the team subsequently had to withdraw back to the Roodepoort SDC. 

"The violent incident has, unfortunately, lengthened the duration of the outage. An assessment will be made to determine whether it’s safe for our workers to return and carry out repairs," Mangena said.

READ: City Power records 24 deaths due to electrocutions in two years

Mangena further told City Press that the attacks on City Power employees occurred randomly across the city of Johannesburg, with no specific area targeted.

From the five that have been reported since January, we have two that happened in the Lenasia area, two others in the Reuven area and the last one in Roodepoort. What we have noticed is that most of the hijacked vehicles were later recovered in some of the informal settlements.

Asked what measures City Power had put in place to curb attacks on the utility's employees, Mangena said security measures were continuously being reviewed while working closely with communities to "help provide an added layer of security to our teams". 

He added:

That's why in some areas, we have had to halt overnight LV outage response as a result of safety concerns.


"City Power continues to provide psychosocial support to victims and other employees who often feel apprehensive about having to go and work in areas where technicians have previously been attacked. This severely impacts the normal response time to outages."




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