Share

LETTER | Motorists who use the online licence booking system have to pay yet another fee

accreditation
0:00
play article
Subscribers can listen to this article
Motorists queue outside a Licensing and Testing Department.
Motorists queue outside a Licensing and Testing Department.
Photo by Luba Lesolle/Gallo Images

Robert Chandler, managing director from the South African Institute of Driving Instructors, shares his thoughts on the additional fee which has quietly been added to the Government Gazette. This fee is in addition to the R250 motorists using the online NaTIS system to book online licence slots.



In 2021, there was much debate around the new online booking licence fee which had slipped into the Gazette almost unnoticed. Now, another small fee has been added for online NaTIS users.

In terms of the Road Traffic Management Corporation Act, 1999 (Act No. 20 of 1999), the Minister of Transport has published regulations that, within 30 days of the Government Gazette No. 45738 being published, provides for the Road Traffic Management Corporation (RTMC) to levy a service fee for all online booking applications made via NaTIS for the renewal of a driving licence card. This service fee is set at R22 per application and will come into effect in the middle of February 2022.

Going back to last year (August/September 2021), we had to deal with the minister and the RTMC trying to add charges onto the online booking system for learners and driving licences and other transactions. A justified public outcry ensued.

OPINION | How government can fix the driving licence mess right now: Make cards valid for 10 years

The minister and his officials attempted to reassure the public that the service fees included the entire cost, and did not amount to any increase in fee. It merely allowed for the fees to be collected online. However, several discrepancies contradicted these claims and were highlighted. After a public outcry, which various entities began, Minister Mbalula wisely withdrew those draft amendments. 

However, he has since published this Gazette that predominantly deals with motor vehicle licencing and registrations. I notice that they have now only included the fees for the online transactions.   

READ | Here's what driving licences cost in SA: Gauteng motorists pay twice the amount Capetonians do

Of concern to me is that they have included a fee of R22 for each online booking for a renewal of a driving licence card. At this time, the learner's and driving licence tests are not included. This will obviously be a transaction fee for the RTMC; thus, the application and issue cost must still be paid to the DLTC. 

Issues I have are the following:

1. The online booking system is broken; it is a disaster.

2. If someone does not want to pay the R22 for the online booking, they have no way of applying for the renewal as the DLTCs refuse to accept people going to the DLTCs without online appointments.

3. All Gauteng and Nelson Mandela Bay motorists must pay this additional R22 to the RTMC effective middle February 2022.

4. If you do not want to pay the fee or use the online booking system, you are forced to travel to another DLTC which is not yet online. This might even require you to travel outside the province you reside in.

5. As the minister repeatedly stated, he will roll this online booking system out to the rest of the country. This will force everyone to book online.


OPINION | Mbalula wants to roll out disastrous online licence system across SA, but it won't work

This is a massive income generator for the RTMC, i.e. approximately 10 million driving licence cards renewed during a five-year term X R22 = R220 million in additional revenue just for the driving licence cards renewals if this gets off the ground.

There are also approximately 500 000 PprDP's (professional driving permits) that require a new card every two years. This will provide for an increase of R11 million per year.

The motoring public needs to be informed. It is time that the Department of Transport prioritises service delivery and refrains from continually looking for ways to milk income from the public.

Disclaimer: Wheels24 encourages freedom of speech and the expression of diverse views. The views of contributors/columnists published on Wheels24 are therefore their own and do not necessarily represent the views of News24 or Wheels24.

We live in a world where facts and fiction get blurred
Who we choose to trust can have a profound impact on our lives. Join thousands of devoted South Africans who look to News24 to bring them news they can trust every day. As we celebrate 25 years, become a News24 subscriber as we strive to keep you informed, inspired and empowered.
Join News24 today
heading
description
username
Show Comments ()
Editorial feedback and complaints

Contact the public editor with feedback for our journalists, complaints, queries or suggestions about articles on News24.

LEARN MORE